Terms and Conditions
ODASH, Inc. owns and operates allbobbleheads.com which will be known henceforth as, the "Site."
Your use of this Site and purchase of product found on this Site is subject to the following terms and conditions:
1. Agreement; Other Documents; Changes.
ODASH, Inc., agree that your order is an offer to purchase the products listed in your order on the terms and conditions listed below which will become a contract when accepted by ODASH Inc., via confirmation that specifically references your order or when ODASH Inc., ships to you the products you ordered, whichever occurs earlier, and the banking, negotiation or other use of any payment shall not constitute an acceptance by ODASH Inc. When you send your order to purchase Products to ODASH Inc., that order shall constitute your agreement to these terms and conditions of purchase. You represent you have the legal authority to enter into this Agreement on behalf of yourself or any party you represent. This Agreement may not be altered, supplemented, or amended by the use of any other document(s). Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by both you and ODASH Inc. If any provision of this Agreement is held to be invalid by any law, rule, order or regulation of any government or by the final determination of any state or federal court, such invalidity shall not affect the enforceability of any other provision of this Agreement
2. Governing Law.
The Laws of the State of New York will govern the sale.
3. Copyright and Trademark Notice
All screens appearing on this Site including graphics, text, design, buttons, logos, images, and icons, as well as the selection, assembly, and arrangement, are the sole property of ODASH Inc., and are protected by U.S. and international copyright laws. The content on this Site is only for the purpose of shopping on this Site or placing an order and for no other purpose. Any other use, including, modification, reproduction, uploading, posting, transmission, or distribution in any form or by any means without ODASH Inc., prior written permission, is strictly prohibited. All software used on this Site is the sole property of ODASH Inc., or those supplying the software.
All rights not expressly granted herein are reserved.
4. Disclaimer and Limitation of Liability on Site Content
This site is provided by ODASH Inc., on an “as is” basis. ODASH Inc. makes no representations or warranties of any kind, express or implied, as to the operation of this site, the information, content, materials or products, included on this site. To the full extent permissible by applicable law, ODASH Inc., disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose ODASH Inc., will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages. .
Any material downloaded or otherwise obtained through the use of this site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss that results from the download of any such material. No advice or information, whether oral or written, obtained by you from ODASH Inc., or through or from ODASH Inc., will create any warranty not expressly stated in the terms.
5. Typographical Errors
In the event a product price is listed incorrectly due to typographical error or error in pricing information received from our vendors, ODASH Inc., shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ODASH Inc., will immediately credit your credit card account in the amount of the incorrect price.
6. Site Content and Information accuracy
ODASH Inc., Site contains information, advice, text, and other materials that are provided for your convenience and enjoyment. You should be aware that the information might contain errors, omissions, inaccuracies, or outdated information. ODASH Inc. makes no representations or warranties as to the completeness, accuracy, adequacy, currency, or reliability of any information and shall not be liable for any lack of the foregoing. Descriptions of, or references to, products within this Site does not imply endorsement of that product.
7. Order Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ODASH Inc., reserves the right at any time after receipt of your order to accept or decline your order for any reason. ODASH Inc., reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
8. Refund Policy – All Custom Products
All orders for Custom Products both Custom Bobbleheads and Custom Sculptured Bust are final and can not be cancelled. If you select Proofs you will become part of the approval process for molding and painting during these steps revisions can be made; a maximum of two revisions for molding and one revision for paint. Once paint is approved there are no more revisions and the order is processed for shipment. Revisions can and will effect delivery times, we need your email authorization to proceed from step to step. In the event your order is received broken you must contact our customer service department within 48 hours of receipt, there are no exceptions. We may ask that you send us the broken item for inspection and will credit you for the shipping charges; however you will need a Return Authorization (RA) number to do that. If we find your item is broken we will replace it with an exact duplicate at no charge including shipping, but you will receive the same exact likeness you received, changes cannot be made. It should be noted bobbleheads are more of a caricature of the person and does not necessarily mirror 100% of that person's likeness. We stand by our skilled craftsman, they have been hand sculpting and painting for many years however if you expect to receive a Michelangelo or a Picasso Custom Bobblehead or Custom Sculptured Bust these products are not for you and we strongly suggest you do not make a purchase as all sales are final.
Refund & Broken Merchandise Policy – STOCK BOBBLEHEADS – NOT CUSTOM
Broken Stock Bobbleheads (Not Custom) Claims for merchandise received in a broken condition must be made within 48 hours of receipt of the delivery of your order, there are no exceptions. Please contact firstname.lastname@example.org or phone 1-855-226-2253. If an item is received broken all packaging material including original box, peanuts, and bubble material must be saved in the event a claim has to be filed with the delivering carrier whom also has the right to inspect the package and it's contents at the receivers address. If you receive a Stock Bobblehead and would like to return it arrangements must be made within 48 hours of receipt, there are no exceptions. Please contact email@example.com or phone 1-855-2253 to get a Return Authorization Number, this unique number must be clearly visible on your return shipping label. Merchandise returned without receiving a RA number will be refused and/or sent back to the sender. If an item is returned all packaging including packing & instructions must be included along with a copy of your confirmation/receipt. The cost to ship a return back to AllBobbleHeads.com is your responsibility. Merchandise returned after 10 days of receipt is subject to a 15% restocking charge.
9. Limitation of Liability on Products.
Except for personal injury, ODASH Inc., total liability whether for breach of contract, warranty, late delivery or non-delivery, negligence, strict liability in tort or otherwise, is limited to the price of the particular product(s) sold with respect to which losses or damages are claimed. ODASH Inc., will not be liable for any incidental, special, or consequential damages, to the full extent such may be disclaimed by law. Some States do allow the exclusion or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
10. Payment Terms.
ODASH Inc., accepts only those credit cards mentioned on the product ordering screens as the payment options for your purchase. Your credit card will be charged at the time of your order.
When ordering a Custom Bobblehead we strongly suggest using a digital camera with a minimum of 3 megapixels, sending them to us in jpg format, with an upload maximum of 1 MB. For best results a close-up of the front face including ears should be taken as well as a close-up of a side view. We have no idea who the person is or what they look like so your pictures must tell us what we need to know about that person. What you send to us is what you will get back; clean sharp pictures give the best results while a blurry picture gives everyone headaches. Pictures will not be returned and become the property of AllBobbleHeads.com and can be used on our site as samples of our work.
We are not in the shipping business the various shipping methods and delivery times offered are predicated on the various vendors we have chosen. It is conceivable a delivery can be delayed due to weather or other instances our carries sometimes experience but through no fault of ours, therefore there will be no refunds for missed delivery dates. If you have questions please use our toll-free number and one of our experienced customer service representatives will be more than happy to answer your questions. After speaking with one of our service reps and you’re still not fully satisfied we strongly urge you not to place an order, there are NO REFUNDS and all sales are final, regarding the purchase of Custom Bobbleheads or Custom Sculptured Busts. Delivery Options: these options are all based on the receipt of the picture(s) of the person being molded and NOT THE ORDER!
Standard US Shipments: can be expected in 5 to 7 weeks*
Priority US Shipments: can be expected in 3 to 4 weeks*
Express US Shipments: can be expected in 14 working days*
Rush US Shipments: can be expected in 7 working days*
Super Rush Shipments: please call for details*
*Please remember revisions can effect the final delivery dates, no exceptions
Holiday Shipments: please be aware additional time maybe required for Christmas deliveries.